Terms & Conditions

Thank you for choosing CarBonker! Before making any purchase on our website, please take a moment to read and understand our Terms & Conditions. By using our website and making a purchase, you agree to abide by the following terms:

Product Availability: All products listed on our website are subject to availability. We strive to keep our inventory up to date, but in some cases, certain items may be temporarily out of stock. We will notify you promptly if any items in your order are unavailable.

Pricing: The prices displayed on our website are in INR and are inclusive of all applicable taxes. However, please note that prices are subject to change without prior notice. We reserve the right to modify prices or cancel orders if there are any pricing errors or discrepancies.

Payment: We accept various forms of payment, including credit cards, debit cards, and online payment methods. Payments are processed securely through our trusted payment gateway partners. You are responsible for providing accurate and up-to-date payment information.

Shipping and Delivery: We strive to process and ship your order in a timely manner. Please note that shipping times may vary depending on your location and the availability of the products. We will provide you with an estimated delivery timeframe, but we cannot guarantee specific delivery dates.

Please be aware that shipping charges are applicable and will be calculated separately during the checkout process. Shipping costs are based on the weight, size, and destination of your order. These charges will be displayed before you confirm your purchase.

However, we also offer free shipping on special occasions as part of exclusive offers. During such times, we will provide you with a coupon code that you can apply at checkout to avail of the free shipping offer. Keep an eye out for these promotions and make sure to enter the coupon code to enjoy the benefit of free shipping.

Returns and Refunds: We want you to be completely satisfied with your purchase from CarBonker. If you receive a defective or incorrect item, please contact our customer support within 3 days of receiving your order. We will guide you through the return process and offer either a replacement or a refund*, subject to our refund policy.

Items Base price worth 4999 & above (excluding taxes and fee) to be non refundable at all times , only Replacement allowed in case of Faulty Product delivered ; Video evidence of the faulty product When received to be submitted in given time period.  Upon satisfactory analysis of the evidence , company will initiate replacement (IF satisfied as per company norms ), Company reserve rights to deny or accept any claim at their sole discretion. 

Only in case product is not available in market for replacement for a period of 30 Business Days, company may initiate Partial or Full refund, which depends on Clear Video evidence submission by the customer.  Post Deep analysis of evidence , when found satisfactory as per company norms , Any refund ; Full or Partial (excluding taxes & Fee ) will be initiated.

Cancellation Policy

Cancellations made within 24 hours of placing the order will be fully refunded, inclusive of taxes and fees. For cancellations made between 24 to 48 hours after purchase, a full refund excluding taxes and fees will be provided. 

Cancellations beyond the 48-hour window will adhere to our Return Policy, where only replacements are permitted and refunds, if any, may be partial or not granted at all.

Refund Policy

If you wish to return an item for a refund, you must notify us within three days of receiving the order.

  • The item must be unused, in its original packaging, and in resalable condition
  • Refunds will be issued to the original payment method used for the purchase
  • Please note that shipping and handling charges are non-refundable
  • Return shipping costs are the responsibility of the buyer, unless the return is due to our error

Please note that these Terms & Conditions are subject to change without prior notice. We encourage you to review this page periodically for any updates or revisions. If you have any questions or concerns, please don’t hesitate to contact our customer support team.

Thank you for choosing CarBonker, and we look forward to serving you with top-quality car spares and accessories!

Carbonker.com

+91 987 171 4182 

connect@carbonker.com